**UPDATE: February 19, 2018
We wanted to update everyone on where we stand with DISH. On February 9th we made a very fair and reasonable offer for DISH to begin carrying WHDF The Valley’s CW again. Believe it or not, we have heard nothing—not a peep—since that date.
We understand your frustration, but please understand that we are frustrated too. DISH is the exception in our company’s experience with these matters. We have been successful in maintaining carriage with every other provider in the market. That’s worth repeating: we have never had a carriage disruption, at any time, with any other provider.
Perhaps the reason is that DISH, a company with a 21 billion dollar market cap, doesn’t really care about viewers or our local communities. Ask yourself, if you were truly interested in restoring WHDF The Valley’s CW to the DISH Network, whether you would not even respond to the other side’s offer for more than week?
At this point we strongly advise you to consider all alternative options to view WHDF The Valley’s CW and our local news and weather reporting. We have long-term deals with every other cable and satellite provider, and our signal is available over the air with an antenna. We wish it were otherwise, but we just don’t believe DISH has any interest in completing a deal, particularly after they refused to respond to our most recent effort to restore WHDF The Valley’s CW.
**UPDATE: February 9, 2018
Regrettably, another week has passed and, despite our efforts, we have made virtually no progress in resolving the impasse with DISH. DISH continues to insist on terms that are highly unfavorable to us and remains unwilling to pay market-based rates for the Station.
As we noted before, DISH is no stranger to these disputes—disputes that have, at times, dragged on for months and months.
If you don’t want to wait for who knows how long to get WHDF The Valley’s CW back, call DISH now at 800-333-3474 and tell them you’ve already been without WHDF The Valley’s CW long enough! And you may want to ask them why you’re paying full price for a less-than-full service that doesn’t include us.
Of course, our signal continues to be available over the air via an antenna as well as on DIRECTV and all of the cable operators in the market.
We have spoken personally with hundreds of you over the past few weeks and we share your frustrations. Thank you for your words of encouragement and support!
**UPDATE: February 3, 2018
Although we have been diligently attempting to resolve the impasse with DISH Network, our efforts have been unsuccessful. We sent DISH a new offer on Friday Feb. 2nd, and still days later, we have received no response.
We know from our calls with you, our viewers, that DISH has told many of you that this will be resolved soon. Ask yourself, in view of their non-responsiveness, whether that seems likely, let alone truthful.
If you are one of DISH’s subscribers who DISH told to just sit tight, this will be fixed soon, or if you have not yet called but are now as frustrated as we are, then call DISH at 800-333-3474 and tell them you want WHDF back now!
**UPDATE: January 29, 2018
We regret to inform you that we have made little progress in our discussions with DISH in the past week. We know you are frustrated, as are we. DISH is continuing to insist on terms and conditions that are unfavorable to us while only offering to pay us far less than what all of our distributors do. In other words, it’s lose-lose for us.
We have heard from some DISH subscribers that DISH is telling them that DISH has offered to match the rates paid to us by all other pay TV providers. This is not true. If it were true, we would never have had this dispute with DISH in the first place.
The fact is, DISH frequently has disputes with broadcast stations. It is nothing new for them. For example, last year, in 2017, DISH had disputes with multiple broadcasters, both large and small alike, including with Bonneville International (3 days, affecting 2 television markets), CBS (4 days, 18 markets), Griffin Communications (14 days, 2 markets), Hearst Television (56 days, 26 markets), and Lilly Broadcasting (61 days, 4 markets). In 2016, DISH also had numerous disputes, including with Fort Myers Broadcasting (30 days, 1 market) and Tribune Broadcasting (85 days, 33 markets), as well as one with Shield Media that began in December 2015 and lasted 209 days into July 2016!
In contrast, Lockwood Broadcasting, our parent, has ever only had one previous dispute with—you guessed it—DISH Network back in January 2009. We hope you can see where the problem lies.
While we continue to negotiate with DISH, you are paying for a service that does not include WHDF The Valley’s CW that you thought you were paying for. You may wish to make alternative arrangements to receive our signal. Also, it is our understanding that in similar circumstances pay TV providers have provided rebates or credits to customers affected by a dispute.
We will continue to work to come to a fair agreement with DISH.
In the meantime, WHDF The Valley’s CW continues to remain available on DIRECTV and all other local cable operators.
We apologize that you are affected by this business dispute. But we are heartened by the support we have received from so many viewers who have called. To contact DISH Network to voice your concerns, viewers can call DISH Network customer service at (800) 333-3474.
ATTENTION DISH SUBSCRIBERS
DISH Network and Lockwood Broadcasting, Inc., the parent owner of WHDF The Valley’s CW, have reached an impasse in negotiating a renewal of the agreement providing for carriage of WHDF The Valley’s CW on DISH Network’s satellite system. As a result, WHDF The Valley’s CW is no longer being carried by DISH. We had granted DISH extensions in the hopes of concluding a new deal with DISH by January 23, 2018.
Our company is a small, family-owned broadcaster, one of the few still left in America. DISH Network is a multi-billion dollar company that reported revenue of $3.6 billion in just the third quarter of 2017 (see http://dish.client.shareholder.com/releasedetail.cfm?ReleaseID=1047957). We think you can see where this is going.
While we had hoped to conclude a new agreement without disruption, DISH has continued to insist on new material terms and conditions that are less favorable than our current agreement, while seeking to pay fees that are substantially below market rates. We believe DISH has been neither fair nor reasonable and has been using its size to attempt to force us into a bad agreement. Market-based rates are critical to us to be able to deliver the top quality programming you have come to expect and to employ dozens of your friends and neighbors in our community. We have to stand up for what we know is right and fair.
Please understand that we have not “blacked out” our station. WHDF The Valley’s CW continues to remain available over the air via an antenna. You can determine the type of antenna needed at http://www.antennaweb.org/.
In addition, WHDF The Valley’s CW remains available on DIRECTV and on all local cable operators.
If viewers would like to learn more about local television and what can be done to help, please visit http://www.tvfreedom.org.
We regret the inconvenience DISH’s demands have imposed on its subscribers, and we will keep you informed of relevant developments.
To contact DISH Network to voice your concerns, viewers can call DISH Network customer service at (800) 333-3474.
Thank you for your patience and your continued support.